I am having one of those days today, where everything winds me up, but my 3 real hates today are

 

i) People who don't indicate when driving. My parents used to say that people up here (Telford) thought indicators were optional extras. I thought they were joking, they weren't. NO-ONE up here indicates, I have been behind cars for miles without them indicating, even police cars! They don't indicate out roundabouts, junctions, when overtaking, they NEVER indicate.

 

ii) People who are always contrary. My boss will tell you it is black if you tell him a piece of paper is white, just cos he is like that.

 

iii) People who don't listen to what you say "Will you get that later today?" "No, It won't be until tomorrow" "Oh, well I will phone you later today to see if you've got it"

Twatty Customers who tell me how the [censored] to do my job.

 

Thinking they know everything....and thats why they fone in to help fix their PCs??

 

 

[censored] TWATS!!

 

Sorry - just had a bastard of a customer on the fone.

 

Twatty Customers who tell me how the [censored] to do my job.

 

We get those, I [censored] for an overnight parcel service, and some of our customers have access to exactly the same information that I do, so when we have fecked up, they can see it on the system, and phone up to complain, but at other times, the same people "forget" how to use our system, so they phone me up, and get me to read back exactly what they can see on their screen!!!

 

And they ask us to send them a report every day telling them what parcels are going to be late, which they get by 9am, and then they phone up at 1pm going "What has happened to this parcel?" "It will be late, just like we told you on your report this morning!!!"

I love it when i hear ppl say "The customer is always right". I tell em all to have a day at NTL!!

 

I do the same kinda thing but my clients are judges, lawyers and solicitors. They have to be right or they'll give you such an arguement till they get what they want. And none of them can use a computer! I have to talk them through stupid stuff like how to open their damn e-mails and print documents!!!! Just damn irritatin.....

In my experience, the customer is rarely right.

 

You can forgive them if they treat you with due respect and courtesy (as they themselves would like to be treated), but they tend not to.

 

I will confess that there have been many occassions where I have made it worse for the customer simply because they were arrogant and insulting to me. However, when people have been nice to me, I have done more than I needed to for them.

In my experience, the customer is rarely right.

 

You can forgive them if they treat you with due respect and courtesy (as they themselves would like to be treated), but they tend not to.

 

I will confess that there have been many occassions where I have made it worse for the customer simply because they were arrogant and insulting to me. However, when people have been nice to me, I have done more than I needed to for them.

i agree with that,lately ive found that customer's hav become more rude and arrogant,it's the call centre environment,it's gettin to me,there's no escape from their moaning,u just hav to smile n take their [censored]!