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  • CTW Members

Is it just me that has to reset my password every time I want to log back in because my password doesn't work? 🤔

  • CTW Admin

Hmn - that’s odd Nell, I dont think anyone else has reported this problem yet.   We will test password resets.

James@ClubTheWorld.uk
CTW Founder | ClubTheWorld.uk | Twitter | Instagram
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  • CTW Admin
26 minutes ago, NellSquirrel said:

Is it just me that has to reset my password every time I want to log back in because my password doesn't work? 🤔

That’s odd !!!!! Couple of things ..... are you using private or incognito mode on your browser, also are you choosing save password ? 
 

we could make you a new account altogether and merge in all of your old stuff and then start afresh but with you still preserving your content

Si@ClubTheWorld.uk
CTW Admin | ClubTheWorld.uk | Twitter | Instagram
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  • Author
  • CTW Members

It's just done it again! Not using private or incognito. I'm logging in through my phone and have ticked to save password. I have no idea what's wrong with it 😕

If I need to have a new account set up that's fine x

  • CTW Admin

Hi Nell - can you check your phone isn’t auto-filling the wrong credentials on the login form

James@ClubTheWorld.uk
CTW Founder | ClubTheWorld.uk | Twitter | Instagram
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Clubbing the world together ...

  • Author
  • CTW Members

I've made sure to empty both boxes and retype everything correctly and it's still done it.

I've just had to do it again and this time it popped up asking if I wanted to save the password, which it hadn't before now so maybe it's fixed itself?

I'll try logging in again later and see if it keeps doing it x

  • CTW Admin

ok can u do me a quick favour pls ... register a new account pls - choose a diff username - dont worry about pics / avatar / signature etc.. we can sort that - just make a literally brand new acc- then try posting 1 post and then close it and reopen to see if still doing it - really weird issue !

Si@ClubTheWorld.uk
CTW Admin | ClubTheWorld.uk | Twitter | Instagram
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  • CTW Admin

@Ellie your account has now been merged with your old account - so you should have all your original posts under Ellie now, old / broken account deleted

James@ClubTheWorld.uk
CTW Founder | ClubTheWorld.uk | Twitter | Instagram
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Clubbing the world together ...

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