BT

[RaverBaby69]

if you really wanna be picky ask where they work as well as most big places have more than one call centres - we have 7 accross the country with 100's working in each. always makes me laugh when people wanna go back to the person they were just speaking to lol.

[Phil rr]

if you really wanna be picky ask where they work as well as most big places have more than one call centres - we have 7 accross the country with 100's working in each. always makes me laugh when people wanna go back to the person they were just speaking to lol.

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.....and why is it the case, that you'll always get the

 

"this is sarah?"

..

"what, the sarah that i went out with 4 years ago??"

...

 

whoah

[Guest]

i dont throw on purpose shay does

and they wont cut me off by law they can not cut off heating and water and i said untill i get hold of my dad

and read first post fone box was trashed last nite wen it was run over by a fire crane lorry as my road was blocked off and a house was totalled and 3 ppl injured/ dead in a major fire and for 4 hours they were putting the fire out police, ambulance and fire engines everywhere.

 

my fones important cos i was rushed into hospital saturday n i need to contact my doctor and my mum i have no credit on my mobile i havnt done in ages cos i been concentrating on bills and send texts off net, i cant afford to put credit on it plus it is broken aswell.

 

and no one answered fone like with a name the first thing they said to me was what is my account number for bt i was put through to accounts it was a newcastle accent woman and she had a go saying i shouldnt have been told that payment cards are for future bills i no before i spoke to a guy who sorted it out it should all be on computer so they should find out that way

[RaverBaby69]

lol never had that but always get people saying...

 

"are you the person i was just speaking to?"

 

"no"

 

"im sure you are"

 

"i'm not ive only just come into work"

 

"well im sure you are"

 

i think they think just because you have a similar accent you are the same person

[Phil rr]

lol never had that but always get people saying...

 

"are you the person i was just speaking to?"

 

"no"

 

"im sure you are"

 

"i'm not ive only just come into work"

 

"well im sure you are"

 

i think they think just because you have a similar accent you are the same person

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i doubt you've ever been out with someone called sarah

 

but yeah lol

[RaverBaby69]

well you never know

[Phil rr]

well you never know

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can i be your popcorn-delivering friend

 

[Lisa]

i dont throw on purpose shay does

and they wont cut me off by law they can not cut off heating and water and  i said untill i get hold of my dad

and read first post fone box was trashed last nite wen it was run over by a fire crane lorry as my road was blocked off and a house was totalled and 3 ppl injured/ dead in a major fire and for 4 hours they were putting the fire out police, ambulance and fire engines everywhere.

 

my fones important cos i was rushed into hospital saturday n i need to contact my doctor and my mum i have no credit on my mobile i havnt done in ages cos i been concentrating on bills and send texts off net, i cant afford to put credit on it plus it is broken aswell.

 

and no one answered fone like with a name the first thing they said to me was what is my account number for bt  i was put through to accounts it was a newcastle accent woman and she had a go saying i shouldnt have been told that payment cards are for future bills i no before i spoke to a guy who sorted it out it should all be on computer so they should find out that way

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We just clearly have different idea's dani & different way's we prioritise obviously

[Guest NeoN]

I thaught verbal agreements were binding

[Phil rr]

I thaught verbal agreements were binding

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only if you can find a recording of them

 

and more to the point - only if it says they are on their T&C's

[Claire DC]

i dont throw on purpose shay does

and they wont cut me off by law they can not cut off heating and water and  i said untill i get hold of my dad

and read first post fone box was trashed last nite wen it was run over by a fire crane lorry as my road was blocked off and a house was totalled and 3 ppl injured/ dead in a major fire and for 4 hours they were putting the fire out police, ambulance and fire engines everywhere.

 

my fones important cos i was rushed into hospital saturday n i need to contact my doctor and my mum i have no credit on my mobile i havnt done in ages cos i been concentrating on bills and send texts off net, i cant afford to put credit on it plus it is broken aswell.

 

and no one answered fone like with a name the first thing they said to me was what is my account number for bt  i was put through to accounts it was a newcastle accent woman and she had a go saying i shouldnt have been told that payment cards are for future bills i no before i spoke to a guy who sorted it out it should all be on computer so they should find out that way

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But it will only cost you a tenner to put some credit on your mobile, instead of £50 for your landline. Problem solved, you can still send texts and make the important calls, you just won't have the net.

 

Phone up BT (remember to get thew persons details that you speak to) and ask them to keep you on incoming calls while you pay it off weekly at a rate you and they agree on.

 

BT aren't cunts about it, and they only demand money that day or to be cut off totally if the bill was sent months and months ago and you haven't contacted them to arrange payment. Explain to them that you have every intention of paying but that you are in a bit of a financial dilemma at the moment and that you need to feed your children and keep them warm so can't not pay your gas and electric money on the phone and while you will pay as much as you can possibly afford each week, you simply can't afford to pay it all in one go.

 

Also tell them that they can monitor your payments each week so that if you miss one then they can cut you off, but to at least give you the chance to pay it - as you're sure that they'd rather you paid the bill than them cut you off and send you to a debt collectors with the risk of it not being paid at all.

 

I know what i'm talking about here as i was in a position a few years ago where i hadn't been paid by work and had to set up a payment plan with them and i also know others who have done the same. Also it might be worth remembering in future that you can't rely on people to pay the bills they say they will.. as has happened in this case, your boyfriend split with you before the bill came so therefore he didn't pay it. If you know you can't afford something and someone offers to pay for it, then only get it when you know that you can afford to pay it if they don't stick to their word. It's a shame but things like this happen and you've just got to protect yourself as much as possible so that things like these don't happen.

[Guest]

i havnt had a fone months i have been paying 10 quid a week more than what they wanted and they did it cos of a missed payment last week as ive been told now because i was in hospital i have to pay off the direct debits i cancelled and then il be re connected still means 50 quid and ive paid net today as thats seperate so they cant cut it off, bloody arse holes they are as i know what i was told and i know where they are changing it to benefit them

even thought the 2 direct debits cancelled have been paid bloody arse holes

[Guest]

oh and its 10 quid i cant afford cos of other bills so i hate to top my mobile up and as i said its broken i lost the arial and where i live is no reception as it is no arial i have no reception its constant on network error

[Lisa]

Dani please dont think im having a go here, im talking as a mate & from what im reading here it would appear you are living beyond your means sweetie & you need to sort & prioritise things abit.

 

The net & the landline as I stated earlier shoul;d be on the bottom of the bill list.#

 

As Claire states spend a tenner on topping the mobile or find a phone box surely there are more than one around, we keep hearing your sob stories honey & TBH you need to be reminded that you are not the only one who has been in these situations & there are ways around them.. But seriously if I was you I would work out what is important & do some maths suger

[Phil rr]

while i do agree with what Lisa says, i would reiterate, that more importantly over and above things like heating and food, is to go out as much as possible and get trashed*

 

 

 

 

*no, really.