anybody know..

[Lisa]

T-Mobiles customer service number?? need to talk to a customer service advisor but all I get is a fooking automated message, surely there is a number to call so you can speak to someone!!

[Louise]

sorry no........ i had to talk to an O2 advisor a few weeks ago and had the same problem, in the end i ended up going into the O2 shop and getting them to call and sort it out (they had another number to call)

 

might be the best option if you dont get it sorted chick

[Lisa]

pain in the arse innit!! I just looked on the website & it gives you the same number that is automated, so I emailed them, sits back & awaits reply!!!

[Louise]

i tried that one aswell, but for some reason there was already an account with my email addy being used so it denied me accses, which is a real pain

[Lisa]

well I had a reply saying it is being passed on to customer services, should take no more than 24 hrs, bloody well hope so, cos its about my 100 free texts a month, but they have been charging me & my credit is now 35p!!!

[Louise]

thats shit!

 

iv just changed my tarriff, so im hopeing that everything is ok, you never know really, as you have just proved.

 

same as internet, iv been charged for my broadband and my dial up this month

[Lisa]

get on to them hon, this is what pisses me off, with automated msgs, you cant sound off grrrrrrrrrrrrrrrrrrrrr

[InspiredMonster]

try 0845 412 2401

[Lisa]

QUOTE (InspiredMonster @ Mar 10 2004, 10:14)

try 0845 412 2401

will do hon, many thanx

[Lisa]

whoot whoot, im through & on the case

 

thanx IM

[Scream]

if you're calling from your mob it's 150

[Lisa]

QUOTE (Scream @ Mar 10 2004, 10:31)

if you're calling from your mob it's 150

thats where you are wrong hon, thats the automated voice message now, got through thanx to IM, but the fookers had messed it up, meaning I have lost 2 days of free calls & leaving me with only 35p on my sodding phone

[Scream]

QUOTE (miss_diddy @ Mar 10 2004, 10:34)

QUOTE (Scream @ Mar 10 2004, 10:31) if you're calling from your mob it's 150 thats where you are wrong hon, thats the automated voice message now, got through thanx to IM, but the fookers had messed it up, meaning I have lost 2 days of free calls & leaving me with only 35p on my sodding phone ahhhh it's diff on contract, bugger!

[InspiredMonster]

QUOTE (miss_diddy @ Mar 10 2004, 10:16)

QUOTE (InspiredMonster @ Mar 10 2004, 10:14) try 0845 412 2401 will do hon, many thanx My pleasure

[nuthead53]

go to the website and phone the sales number, then when u get through say what u want and they should transfer u, i had the same problem n thats how i did it.