Broadband Engineers.

[Maria]

I am currently waiting for an NTL Engineer to come to my house and install broadband in my bedroom.

 

Although the time scheduled is between 12:00 - 17:00, although I aint gona be here from 14:30 onwards. I bet they come at 16:55 ! :@

 

This is usualy the case.

 

A SPECIFIC time is more to my needs.

[betty boop]

well if you have to wait as long as you do on the bloody phone for them, you are in for a long one

[LiquidEyes]

QUOTE (Maria @ Sep 2 2004, 12:40)

A SPECIFIC time is more to my needs.

Welcome to the UK.

 

Apparently in some other countries (where they actually have some standards of customer service) it is much more common to be given a specific time.

 

Alas, over here a 5 hour window seems to be pretty standard fare!

[Guest]

I did manage to ring them earlier, and only waited around 3 minutes woud you BELIEVE ! I asked them would it be possible to get in touch with the appropriate engineer and come earlier as I have to leave my house this afternoon. They said they woudl try.

 

I think the smilie is needed.

[Guest]

QUOTE (LiquidEyes @ Sep 2 2004, 12:43)

Welcome to the UK. Apparently in some other countries (where they actually have some standards of customer service) it is much more common to be given a specific time. Alas, over here a 5 hour window seems to be pretty standard fare!

More points added to my reasons as to why I hate living in the UK !

 

It's all bollox. I'm moving.

[LiquidEyes]

QUOTE (Maria @ Sep 2 2004, 12:45)

More points added to my reasons as to why I hate living in the UK !

Well, barely.

[Guest]

They must have heard me telepathically complaining about them, as they were here very shortly afterwards.

 

WOOJA WOOJA !